SwimZip Discount
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Frequently Asked Questions
How long do I have to return or exchange a SwimZip order?
Returns are accepted within 15 days of the delivery date, while exchanges have a longer 30-day window from the same delivery date.
What condition does a SwimZip item need to be in for a return?
Items must be unworn, unwashed, and unstained with tags still attached. Anything that shows wear, such as deodorant marks, will be donated instead of refunded.
Is there a fee for returning a SwimZip item?
Yes, a $3 restocking fee applies per item on returns, though this fee is waived on exchanges.
Can I return an item I bought with a large discount code?
Any purchase made with a discount of 25% or more is final sale, so those orders cannot be returned or exchanged.
Does SwimZip offer free shipping?
Standard shipping is free on orders of $50 or more, and expedited shipping is free once an order reaches $175.
How long does a SwimZip order take to arrive?
Delivery typically takes 7 to 10 business days after the order ships, and processing can stretch to 4 to 8 business days during the busy spring and summer season, so ordering early for a trip is worth doing.
What is the Route shipping protection option at checkout?
Route is an optional add-on, roughly $0.98 on orders under $98 and about 1% of the total above that, which covers loss, damage, or theft in transit. If a claim is approved, you keep the damaged item and a replacement is sent, no return required.
Can international orders be returned?
No, all international purchases are final sale.
What payment methods does SwimZip accept?
Beyond major credit cards, SwimZip takes PayPal, Apple Pay, Amazon Pay, Shop Pay, and Klarna for installment payments.
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