Time Doctor Coupon Codes
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Frequently Asked Questions
What does the Time Doctor free trial include?
Every new account gets 14 days of full access to the Premium plan, the platform's most feature-complete tier, with no credit card required to start. At the end of the trial, the account can either continue on Premium as a paid subscription or downgrade to a lower tier like Standard or Basic.
What happens to my account if I don't add payment before the trial ends?
Accounts that don't add a payment method by the end of the 14-day trial revert to the Free Plan, which offers limited access compared to the paid tiers. This means there's no automatic charge waiting to surprise a team that simply doesn't take action after the trial.
Does Time Doctor offer refunds after I've been billed?
Generally no. Time Doctor's refund policy does not provide refunds for a standard cancellation, though exceptions can apply for specific circumstances like a genuine service interruption or a cancellation request that wasn't processed correctly. Reviewing the refund policy directly on Time Doctor's site before assuming an exception applies is worth doing if a billing issue comes up.
How much can I save by paying annually instead of monthly?
Annual billing includes two free months compared to paying month-to-month, which works out to roughly a 16.6% discount on the yearly cost. This is charged at the end of the trial period along with monthly billing, so the savings apply from the very first payment if annual is selected upfront.
What happens if I remove a user partway through a billing cycle?
Refunds or credits are not issued for a user removed mid-cycle, but that user's spot can be filled by a new team member during the same cycle at no extra charge, as long as the total user count doesn't increase. Adding more users than were removed results in being charged only for the net increase, not the full new headcount.
What's the difference between Time Doctor's Basic, Standard and Premium plans?
Each tier builds on the one before it: Basic covers essential visibility into a remote team, Standard adds granular productivity reports and integrations like payroll and project management tools, and Premium adds video screen recording, AI productivity benchmarking, single sign-on and longer data retention. Choosing the lowest tier that covers actual reporting needs, rather than defaulting to Premium after the trial, avoids paying for features that go unused.
Does Time Doctor charge sales tax on subscriptions?
Yes, where applicable, sales tax, VAT or GST is added to a subscription based on the account's location, and this amount appears on the checkout page at the time of purchase. This is worth factoring into a budget comparison against other time-tracking tools that may handle tax differently.
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