Unice Coupon Codes
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Frequently Asked Questions
What is UNice's return window?
Wigs can be returned or exchanged within 30 days of receiving the order, as long as the item is unworn, unwashed, unaltered, and the lace hasn't been cut.
Does UNice offer free shipping?
Yes, on all orders, domestic and international, with no minimum spend required. Orders ship from a California warehouse in 3 to 5 business days for U.S. customers and 5 to 7 days internationally.
How many free returns do I get per order?
UNice covers one free return or exchange per order, including the return shipping and the re-shipping cost of a replacement. After that first free return, any additional swap would need to be discussed with customer service directly.
Can I return a wig if I've already cut the lace?
No. Cutting the lace makes the wig ineligible for return, so it's worth trying the wig on and confirming fit and color before customizing it.
Are flash sale items eligible for return?
Yes, UNice's 30-day return policy extends to items bought during flash sales, which isn't always the case at other wig retailers.
Are custom-made wig orders returnable?
Generally no, unless the mistake was on UNice's end. Standard 30-day returns apply to ready to ship items rather than custom orders.
What is UNice Plus and what does it include?
UNice Plus is a paid membership priced at $19.90 every 180 days. It includes 5% off every order, 5 times the usual points on purchases, an extended 90-day return window instead of the standard 30 days, free shipping, and birthday gifts.
How do UNice Points work?
Points are earned on every purchase and can also be built up through the Check-In Get Rewards feature. Points can then be redeemed for discounts on future orders.
Do I need approval before sending a wig back?
Yes. Returns require an RMA submitted and approved in advance, and packages sent without one may not be accepted, so it's worth emailing support first with photos of the item.
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