UNREAL Mobile Coupon Codes
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Frequently Asked Questions
Are taxes and fees really included in UNREAL Mobile's plan prices?
For plan and SIM purchases, yes. UNREAL Mobile builds taxes and fees into the advertised monthly price for its Mini, Midi, and Maxi plans, so what is shown at checkout for a plan is what gets charged. Buying a phone separately still involves standard state and local taxes, which are itemized before payment is submitted.
Can I stack a promo code with another discount?
No. Only one promo code can be applied per order, and codes cannot be combined with gift cards or other offers. If a code is for a specific dollar amount, any unused portion does not roll over to another purchase.
What is UNREAL Mobile's return policy on a SIM or plan purchase?
Plan and SIM purchases can be refunded or exchanged within 7 days of receiving the product, and return shipping is not required for these. A refund is still available even if the SIM has already been activated, as long as the request falls within that 7 day window, though the original shipping and handling charge is not refundable.
What is the return policy on a phone or accessory?
Devices and accessories also carry a 7 day return window, but the item must be unused, undamaged, and returned with all original packaging, manuals, and accessories. Returns on devices carry a 20% restocking fee plus a $25 handling fee, and the customer is responsible for return shipping.
How long do I have to activate a new SIM or eSIM?
Activation should be started within 90 days of purchasing the SIM card. The activation process itself is done online and walks through entering a device serial number and installing the SIM or eSIM.
Do I need to bring my own phone to use UNREAL Mobile?
You can either bring a compatible phone or buy one through UNREAL Mobile. Any carrier unlocked smartphone works, including iPhones, Android phones, and even older flip phones, as long as it is unlocked from its previous carrier.
Does UNREAL Mobile charge an early termination fee?
No. Plans are month to month with no contract, so there is no early termination fee for switching plans or canceling service.
Can I switch between Mini, Midi, and Maxi plans?
Yes, plans can be upgraded or downgraded at any time from the online account portal, with no penalty for changing tiers as data needs shift.
Does international calling cost extra?
No. Unlimited calling and texting to more than 20 countries is included in every plan at no additional charge, covering both landline and cellular numbers depending on the destination.
What happens if I return an Apple product?
Apple products, including iPhones, iPads, and AirPods, must be returned in new condition with their original packaging and seal intact, since they cannot be accepted as open box returns. Refurbished or defective Apple products need to be remote wiped before being sent back.
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