Wherelight Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
Can I combine a WhereLight promo code with the multi pair offer?
Only one discount applies per order. The multi frame promotions, where a second frame comes at a steep discount, apply automatically without a code and exclude already discounted glasses. Since those automatic promotions and a manual code compete for the same slot, check the cart total under each before you commit.
Is there a new customer discount?
Yes. WhereLight runs a standing welcome code for first time buyers that applies to the full order of frames plus lenses, and the exact percentage shifts between campaigns. It is presented on the site as a timed offer, but a new version generally follows the last one.
What are the coupon packs I see on the site?
WhereLight periodically issues a set of threshold vouchers to collect in one click, structured as a fixed dollar amount off a minimum spend, with the discount rising as the threshold does. A recent run offered $20 off $70, $35 off $100, $55 off $150 and $75 off $200 over a fixed three week window. They expire, they are still bound by the one discount per order rule, and the largest one is usually the one to use.
When is shipping free?
Free shipping applies automatically to orders with a grand total over $69, no code needed, and it currently covers the United States, Canada and the United Kingdom only. Orders of more than 5 pairs add a $2 shipping fee for each additional pair. Below the threshold, shipping is $6.95 for economy, $9.95 for advanced and $21.95 or more for express.
How long will my glasses take to arrive?
Two separate clocks run. Lens processing takes 1 to 2 business days for non prescription, 2 to 3 for single vision, 3 to 5 for blue light, bifocals, progressives, anti fog or tint, and 5 to 7 for photochromic and polarized, with some photochromic colours running 6 to 8. Delivery to the US then takes 12 to 21 business days on economy against 5 to 10 on express. Choosing economy to save $15 can add three weeks.
What is the return policy?
There are two tracks, and the difference between them is large. Within 30 days, defective or wrong glasses, transport damage, or a prescription that is uncomfortable despite being filled correctly get you a free replacement or a full refund excluding taxes. Within 90 days, not liking the fit, colour or size, having ordered the wrong frame or lenses, or entering the prescription wrong yourself gets you a 50% discount coupon toward a new pair rather than money back.
Who pays return shipping?
If the return is caused by something on your side, you cover the shipping and the cost depends on the carrier you pick. If the glasses arrived damaged or incorrect, you do not pay return shipping. There is no restocking fee on any return.
Can I cancel an order?
Within 24 hours of purchase, cancellation is free. Once processing has begun but before shipment, prescription and paid lens orders incur a 10% processing fee while frame only and accessory orders remain free. After shipment, cancellation costs 30% of the order amount either way.
Can I buy frames without lenses?
Yes. Choosing Frame Only at checkout halves the listed price. Many frames still arrive with retainer lenses that are not optical quality, included to protect the frame in transit, and you can remove them.
Can I use FSA or HSA funds?
Yes, for prescription eyewear, which includes prescription glasses and prescription sunglasses. Non prescription frames and non prescription sunglasses are not eligible. If you have an FSA or HSA debit card you can use it directly at checkout, otherwise you submit the order receipt to your provider, and customer service can supply that receipt.
Will I be charged customs or import duties?
Possibly. Import duties, taxes and charges are not included in the item price or the shipping charge, and they are the buyer's responsibility. Factor that into the comparison if you are ordering from outside the US.
How often do new WhereLight deals appear?
Frequently, which is the defining feature of this store. Alongside the standing welcome code and the threshold voucher packs, the site runs rotating flash sales with select frames at $1 and recurring multi frame promotions, and a free trial offer goes out by email to random subscribers on the 25th of each month. The code lineup on this page turns over as those campaigns cycle.
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