WPForms Coupon Codes
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Frequently Asked Questions
What is WPForms' refund policy?
New purchases are covered by a 100% No-Risk Double-Guarantee, refunding the full amount if a refund is requested within 14 days of purchase, no questions asked. After that 14-day window closes, the license can still be downgraded or cancelled, but it's no longer eligible for a refund.
Does the money-back guarantee apply to renewals?
No, the guarantee only applies to new purchases, not to subscription renewals. This means the 14-day window resets with each new license purchase but doesn't reopen automatically when an existing subscription renews at the regular price.
Can I downgrade my WPForms license instead of cancelling it entirely?
Yes, downgrading to a previously purchased license level is possible within 14 days of upgrading, following the same request process as a standard refund but specifying a downgrade instead. This is a useful middle option for anyone who upgraded to a higher tier but finds they don't need all of its features.
Do WPForms discount codes apply to every renewal, or just the first term?
Discount codes are applied on an introductory basis only, covering the first term of the subscription selected, and do not carry over to future renewals. After that first term, the subscription renews at full regular price, which is worth factoring into the real long-term cost of a discounted first-year purchase.
Can I combine multiple WPForms discount codes on one order?
No, WPForms does not allow multiple coupon codes or discounts to be stacked on a single order. Comparing an active percentage-off code against any other current promotion before checkout, rather than trying to apply more than one, confirms which single discount saves the most.
Is the White Glove Setup service covered by the same refund window?
Yes, if purchased separately from a WPForms license, White Glove Setup can be cancelled and refunded within the first 14 days after purchase, following the same window as the plugin itself. Once the service has already been performed and redeemed, though, it's no longer eligible for a refund.
What happens to my pricing if WPForms changes its billing rates?
WPForms reserves the right to modify billing rates, but existing subscribers are given at least 30 days' written notice before any fee change takes effect, posted either within the product itself or on the company's site. This notice period gives existing users time to react before a new rate applies to their next renewal.
Do WPForms plans require a WordPress site to use?
Yes, WPForms is a WordPress plugin, so it can only be installed and used on a self-hosted WordPress site, there's no standalone version outside that ecosystem. This is worth confirming before purchasing a license if the intended website isn't built on WordPress.
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