A.L.C Coupon Codes
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Frequently Asked Questions
What is A.L.C.'s return window?
Items not marked final sale can be returned within 14 days of the delivery receipt date, as long as they're in original condition with tags attached. Starting a return generates a pre-paid return label and RA number through an email link sent to the address used for the original purchase.
Are A.L.C. returns free?
No, a $10 restocking fee applies to returns processed through the standard return system. A full refund is available if the item is in original, unused condition or genuinely faulty.
Does A.L.C. offer free shipping?
Yes, free ground shipping applies to US orders over $200. Orders under that threshold are charged $10 for FedEx Ground, with faster options like FedEx 2nd Day ($19.95) and FedEx Overnight ($34.95) available for an additional cost.
Can I return items bought through a department store like Nordstrom or Revolve?
No, a purchase made through a retail partner needs to follow that retailer's own return policy rather than A.L.C.'s direct process. Nordstrom and Revolve, for example, each have their own separate return terms that differ from alcltd.com's.
What items are excluded from A.L.C.'s return policy?
Items marked final sale can't be returned or exchanged under any circumstance. Checking a product's listing for this designation before ordering is the only way to know whether standard return terms apply.
Does A.L.C. offer a first-order discount?
Yes, signing up for the email list typically unlocks a 15% discount on a first order. This is a straightforward way to reduce the cost of an initial purchase before deciding whether to shop the brand regularly.
How does the exchange process work?
Following the standard return steps and specifying an exchange rather than a refund routes a replacement order through the same RA process. An email confirms once the exchange order has shipped, along with a separate notification once the original return has been received and processed.
What payment methods does A.L.C. accept?
In addition to standard online payment options like PayPal, Shop Pay, and Google Pay, A.L.C. accepts debit and prepaid cards. Refunds are issued back to the original payment method used for the purchase.
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