Adrianna Papell Coupon Codes
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Frequently Asked Questions
What is Adrianna Papell's return window?
Returns are accepted within 30 days after delivery, while exchanges get a longer 60-day window. Returns and exchanges must be initiated through the online customer returns portal at returns.adriannapapell.com.
Are Adrianna Papell exchanges free?
Yes, exchanges are free, while a standard return deducts a shipping and handling fee of $9.95 for the first item and $5 for each additional item from the return credit. For anyone who might want a different size rather than a refund, choosing an exchange over a return avoids that fee entirely.
What items are marked Final Sale?
Items ending in $.97 are marked Final Sale and can't be returned or exchanged under any circumstance. Checking a dress's exact price before ordering, rather than after, is the only way to know whether it falls into this category.
Can I return a dress bought through a different retailer?
No, Adrianna Papell doesn't provide refunds or exchanges for products purchased outside of adriannapapell.com. Purchases made through an authorized retailer need to follow that retailer's own return and exchange policies instead.
How long does an Adrianna Papell refund take?
Refunds are typically issued within 15 business days of the returned merchandise being received and processed at the warehouse. Depending on your bank, it may take additional time after that for the refund to actually post to your account.
Does Adrianna Papell offer a rewards program?
Yes, shoppers earn bonus rewards as they hit purchase milestones over time. Creating an account before a first purchase, rather than checking out as a guest, is what allows these milestones to start accumulating.
How far in advance should I order for an event?
Because dye lots can vary between production runs and alterations often take additional time, Adrianna Papell recommends calling at least 10 weeks before an event to leave enough time for shipping and any needed alterations. This is especially important for bridesmaid orders where multiple dresses need to match in color.
Can I get the Platinum bridal collection online?
No, the Adrianna Papell Platinum wedding dress collection is custom-order and offered exclusively through bridal salons and boutiques rather than the main website. Contacting customer service directly is the way to find the nearest authorized location carrying that specific line.
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