ADAY Coupon
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Frequently Asked Questions
Can I cancel or modify an ADAY order after placing it?
No, orders begin processing as soon as they're submitted so they can be shipped as quickly as possible, which means they cannot be cancelled or modified once placed. Reviewing size, color and shipping address carefully before completing checkout is the only way to catch a mistake, since there's no post-purchase adjustment window.
What is ADAY's return window?
Unworn, unwashed items can be returned or exchanged within 30 days of the delivery date. Tailored pieces are excluded from returns entirely, since alterations can't be undone once made.
Are ADAY returns free?
Exchanges and returns for store credit are free for US orders, and choosing store credit also comes with a bonus $20 gift card toward a future purchase. Choosing a refund to the original payment method instead costs an $8 return shipping fee, which is deducted from the refund amount.
How does international returns work at ADAY?
International returns are refunded to the original payment method minus a $25 international return fee, and exchanges are not currently offered for international orders at all. Duties and taxes paid at delivery are non-refundable by ADAY directly, though a local customs office may be able to refund those separately.
Does ADAY offer free shipping?
Yes, orders of $150 or more qualify for free shipping, while orders below that threshold are charged a flat shipping fee. International orders below the same threshold are charged a separate flat international shipping fee.
Can I combine multiple orders into a single return?
No, returns should not be combined, and multiple items from different orders need to be returned as separate returns rather than bundled together. Contacting customer service directly can help coordinate returns across multiple orders if that becomes complicated.
Does ADAY extend its return window during the holidays?
Yes, orders placed between November 19th and December 17th are eligible for return or exchange within 60 days of purchase rather than the standard 30 days, making it easier to buy holiday gifts well ahead of the actual gift-giving date. Outside that window, the standard 30-day policy applies.
What items are excluded from ADAY's return policy?
Items marked Final Sale and any piece that's been tailored are not eligible for return or exchange under any circumstance. Checking a product's listing for either of these markers before ordering avoids ending up with a piece that can't be sent back.