Abracadabra NYC Coupon Code
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Frequently Asked Questions
Can I return a costume or item to Abracadabra NYC?
All sales are final, with no returns, refunds or exchanges offered on standard purchases. The exception is an item that arrives damaged or with missing parts, which is handled through a separate replacement process.
What do I do if my order arrives damaged or incomplete?
Within 48 hours of receipt, leave the product untouched and unused and contact Abracadabra NYC by phone or email so a replacement can be arranged. Waiting past that 48-hour window or using the item first can complicate the claim.
How does the rewards points program work?
Points accrue and expire up to 60 days from the purchase date after being earned, and rewards can be redeemed at $5, $10, $20, $50 or $100 increments. Each redemption tier carries its own purchase minimum: $5 off $25+, $10 off $40+, $20 off $100+, $50 off $250+ and $100 off $500+.
Can I combine a rewards code with a coupon or free shipping offer?
Usually not. Discounts, reward codes and other offers generally can't be combined with promotions like free shipping or coupon discounts. Choosing the single best available offer for a given order matters more here than trying to stack several.
Does Abracadabra NYC offer free shipping?
Free shipping is available on US orders above a spending threshold, and free local pickup is also offered for anyone able to collect in person. Same-day local delivery is available at checkout for select areas in or near NYC and Wall, NJ.
How long will Abracadabra hold an order for pickup?
Orders placed online or by phone are held for a maximum of 45 days from the time of purchase. If the merchandise isn't collected or alternate shipping arrangements aren't made by then, the items go back into inventory and store credit is issued for the exact sale amount.
Does Abracadabra NYC rent costumes as well as sell them?
Yes, the store runs a costume rental program allowing exclusive costumes and accessories to be rented for a set period with a security deposit. Rentals are typically kept for up to three days, making this a practical option for a one-off event rather than a purchase.
Who covers international customs charges?
International customs duties, fees and charges are entirely the customer's responsibility, and Abracadabra NYC isn't responsible for any of them. These are assessed separately from the order total at the destination country's border.
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