Beauty Heroes Coupon Codes
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Frequently Asked Questions
Can I use a promo code and the 15% member discount at the same time?
No. Active subscribers get 15% off almost everything in the Beauty Store automatically, provided they are logged in and using the same email that manages the subscription. Checkout applies a single discount, so a code and the member rate compete rather than combine. Compare the two figures and use whichever is larger.
Is the subscription itself ever discounted?
The subscription and the one-time box are excluded from promotions, including the member discount and gift-with-purchase offers. Term length is the lever instead: $58.95 for a single non-renewing box, $45.95 a month on a 3-month term, $41.95 on 6 months, and $39.95 on the yearly plan.
What is the newsletter offer worth?
Beauty Heroes has run a 15% code for new email subscribers, applied to the first purchase after signing up and not combinable with other promotions. If you are planning a large first order from the Beauty Store, using it there rather than on a small trial order is the better use of a one-time code.
What is the free shipping threshold?
US Beauty Store orders reach free shipping at $75, with a flat $5.95 fee below that. Canadian orders ship free at $100 with a flat $11.95 fee below it, and international orders ship free at $250. Shipping on the monthly Discovery is included in the subscription price. Free Priority International shipping applies on Beauty Store orders of $500 and up.
Can I return something I bought from the Beauty Store?
Opened and unopened products from the Beauty Store can be returned within 30 days of purchase for store credit including taxes, less a $10 shipping and handling charge, with a return label provided. Bringing the item into the Novato store waives that $10 fee. Returns are not accepted on shipments sent outside the United States.
Can I return a Discovery box?
Returns are not accepted on the monthly Discovery. Beauty Heroes asks members to email customer care at the start of a membership with any allergies or ingredient sensitivities so the team can flag issues before a box goes out.
Is there a deadline to get a specific month's box?
The 26th of the month is the last day to join and receive that month's Discovery. A new box drops on the 1st. Joining on the 27th means your first delivery is the following month's brand, which matters if you subscribed for a specific featured brand.
When is the biggest Beauty Heroes sale of the year?
The August anniversary event is the brand's largest, historically running a sitewide 20% discount with gifts and free shipping over $75. Because member pricing and codes do not stack, an anniversary code at 20% beats the standing 15% member rate, and that week is the moment to place a large restock order.
Why isn't my Beauty Heroes code working?
Checkout takes one code per order, and several codes are limited to new customers or first-time buyers. If you are an active member, your discounted pricing may already be applied, which blocks a second code. Subscription and one-time box products are excluded from codes entirely.
Can I cancel my subscription?
Subscriptions renew automatically and can be cancelled at any time to stop the next renewal. Prepaid terms are paid in advance, so the remaining boxes on a 3, 6, or 12 month plan still ship after cancellation rather than being refunded.
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