Carved Solutions Coupon Codes
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Frequently Asked Questions
Can I return a personalized item to Carved Solutions?
Not when the item was personalized as ordered and arrived defect free. If the mistake came from Carved Solutions' personalization, the replacement is free, and an item ordered in error gets 50% off MSRP on a replacement order, with shipping charged. Call 802.872.0047 within 24 hours of delivery, since unauthorized returns are refused.
What happens if a Carved Solutions order arrives damaged?
Damage must be reported within 24 hours of delivery. Call 802.872.0047 for a return authorization number, then email photos of the outer packaging and the product to orders@carvedsolutions.com. The store sends a call tag and ships a replacement right away, but it gives replacements only, never credits. Keep the packing materials in case the carrier wants to inspect them.
What fees does Carved Solutions charge on cancellations and returns?
Cancelled orders carry a 25% cancellation fee, and both authorized and unauthorized returns are subject to a 20% restocking charge. A refused delivery costs the 20% restocking fee plus freight in both directions. Any unpaid fees must be cleared before a future order is released.
How does Carved Solutions calculate shipping?
Rates for many items are based on weight, taken from each product page and rounded up to the next full pound. The shipping page lists no free shipping threshold, so the checkout quote is the real number. Orders normally leave within 1 to 2 business days.
How often does Carved Solutions release new deals and coupons?
Coupon trackers have logged occasion based codes for Mother's Day, Father's Day and Easter, usually 10% to 20% off sitewide or on a single gift set, and few outside those windows. The store sells gifts, so this page shifts with the gift calendar rather than on a weekly rhythm.
How can I check a Carved Solutions design before ordering?
The site includes a live monogram previewer, plus a font list and five graphics library sheets on its Information page. A correctly made personalized item cannot be sent back, so spelling and font are worth settling before checkout.