Catbird Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
What is Catbird's return window?
Unused items in their original packaging can be returned within 20 days of delivery for a refund or store credit. A $9 return shipping fee is deducted from the refund if the item is mailed back, though that fee is waived by dropping the return off at a Catbird store instead.
Which items can't be returned?
Special orders, engraved items, Forever jewelry, earrings from piercing events, home and beauty items, and comestibles are all final sale. Some product pages flag other non-returnable items directly, so checking before ordering is worth it if there's any doubt.
Does Catbird offer a first-purchase discount?
Yes, subscribing to the newsletter gets a 10% discount on a first order, usable both online and in store. The discount code is generally valid for 30 days after signup and doesn't apply to shipping, taxes, gift certificates, or custom items.
Is there a birthday discount?
Yes, customers who share their birthday with Catbird get a 15% off code as a birthday gift, valid for 14 days and limited to one per customer per birthday. Like other Catbird promo codes, it doesn't apply to shipping, taxes, gift certificates, or custom items, and can't combine with other offers.
Can I combine multiple promo codes on one order?
No, only one coupon or promo code can be applied per order. It's worth comparing which available code, whether a welcome discount, birthday code, or student discount, saves the most before checking out.
Does Catbird offer free shipping?
Catbird doesn't run standing free shipping, but promotions that include it do appear periodically, and some coupon codes bundle in free or discounted shipping as part of the offer.
How long does a Catbird refund take to process?
Once a return is received, processing can take up to 7 to 10 business days before the refund is issued. Refunds go to the original form of payment, or store credit if that's requested instead.
Is there a warranty on Catbird jewelry?
Yes, Catbird backs its jewelry with a two-year warranty covering manufacturing defects, and offers complimentary resizes, stone tightening, and ring reshaping on eligible styles within the first year of purchase. Wedding and engagement jewelry carries a longer lifetime warranty against manufacturing defects.
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