Chiko Shoes Coupons
We regularly check the coupons and deals and update them when offer details change.
We may earn a commission from purchases made through our links.
Frequently Asked Questions
Does Chiko Shoes offer free shipping to the US?
Yes. Chiko ships worldwide on a Delivered Duty Paid basis, meaning shipping is free and import duties are already built into the listed price, so US shoppers shouldn't see extra customs charges on delivery.
How long does a Chiko order take to arrive?
In-stock items ship within 7 to 10 business days. Larger sizes, generally 9 and up, are made to order and take about 15 days to produce before they even ship, and that window can stretch during peak shopping periods. Once shipped, transit typically runs another 5 to 20 business days.
Why isn't my Chiko promo code working?
The most common reason is that the code doesn't apply to sale or clearance items, which are marked as final sale and excluded from most sitewide discounts. Codes can also be limited to one use per customer or tied to a minimum order amount, so double check the cart total before assuming the code itself is broken.
Can I return shoes that don't fit?
Yes, within 30 days of delivery, as long as they're unworn, undamaged, and sent back in their original box and packaging. Chiko recommends trying shoes on indoors on carpet so they stay in resellable condition if a return turns out to be necessary.
Does Chiko offer direct exchanges for a different size?
No. Chiko doesn't process exchanges directly. To get a different size or color, you return the original pair for a refund and place a new order, which means a promo code you used on the first order won't automatically carry over to the replacement purchase.
Are sale and clearance items final sale?
Yes, items marked as sale or clearance cannot be returned, so it's worth being confident about sizing before buying anything discounted through the outlet-style pricing.
Can I cancel a Chiko order after placing it?
Only within 24 hours of purchase, and only if the order hasn't already entered production or shipping. Made-to-order pairs, which include most larger sizes, can't be canceled once production has started.
Who pays for return shipping at Chiko?
The customer does. Chiko doesn't provide prepaid return labels, so factor a few dollars of return shipping into the math when deciding between two close sizes.
Does Chiko ship to PO boxes or military addresses?
No. Chiko requires a standard street address and won't deliver to PO Boxes, APO, or FPO addresses.
How often does Chiko release new discount codes?
New codes tend to show up alongside seasonal collection drops, such as the Autumn and Summer trend pushes the brand runs each year, so the lineup of active codes on this page shifts as those collections change over.