Grasshoppers Coupon Codes
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Frequently Asked Questions
How long do I have to return a pair of Grasshoppers shoes?
You have 60 days from the ship date to return or exchange an item, which is a notably longer window than most footwear brands offer. Products must be returned in a condition eligible for resale, and customized products are final sale, so they are excluded from this policy entirely.
Does Grasshoppers charge for return shipping?
Return shipping fees are deducted from your refund unless the return is the result of Grasshoppers' own error, such as sending the wrong size or a defective pair. If the mistake is on their end, the return ships back at no cost to you.
How long does a Grasshoppers refund take to process?
Refunds are generally issued within 10 business days after your return is received and inspected. Exchanges are shipped out once that same inspection process is complete, so choosing a refund over an exchange will not necessarily get you your money back any faster.
Can I combine a Grasshoppers promo code with a sale?
Many percentage off codes at Grasshoppers apply to full priced items only and are not layered with clearance or already discounted styles. Read the terms attached to any specific code before checkout, since exclusions vary by promotion.
Are all Grasshoppers styles eligible for return?
No. Customized products are marked final sale and cannot be returned or exchanged under any circumstances. Standard, non-customized styles fall under the regular 60 day return window as long as they are unworn and in resalable condition.
Does Grasshoppers offer a rewards program?
Grasshoppers does offer a rewards program that lets members earn points and other benefits on purchases, governed by its own separate rewards terms. Details on how points are earned and redeemed are available once you join through the site.
Why does Grasshoppers use OrthoLite insoles, and does that affect price?
OrthoLite insoles are built into most Grasshoppers styles to provide cushioning and moisture wicking support for all day wear, and this is a standard feature rather than a paid upgrade on most models. It is one reason the brand's shoes tend to sit at a comfort forward price point rather than the cheapest end of the footwear market.
How do I know if a Grasshoppers style is podiatrist approved?
Select styles carry APMA, the American Podiatric Medical Association, seal or note podiatrist approval directly on the product page. If foot support is a priority, checking for that detail before buying is worth the extra minute, especially since not every style in the collection carries it.