Lulu Frost Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
Does Lulu Frost offer free shipping?
Yes, standard ground shipping is free on US orders of $250 or more; orders under that ship for a flat $15.
How does the exchange policy work?
Lulu Frost offers even exchanges within 30 days of purchase, though purchases made before May 2024 are final sale. Sale items, custom styles, and special orders aren't eligible for exchange, and items received as a free gift with purchase can't be exchanged either.
Can I stack a coupon code with the Welcome discount?
The Welcome promotion, 15% off a first order for signing up to the email list, is valid for 14 days after signup and limited to one use per customer; it's worth checking whether it can be combined with another active sitewide code, since Lulu Frost's promotions aren't guaranteed to stack and aren't retroactive.
What if I bought something on sale and the price drops further?
Price adjustments are only available on full-price merchandise purchased within 7 days, with proof of purchase; sale items are excluded from price adjustments entirely.
Does the brand cover repair costs?
Repairs on items purchased within the last year from LuluFrost.com are free; after that, most repairs cost a flat $35, with additional charges possible for more extensive work involving labor and materials.
Can I return something bought from a retailer instead of directly from Lulu Frost?
No. Exchanges and repairs on items purchased through outside retailers have to go back to that retailer, since Lulu Frost defers to each retailer's own return policy for those sales.
Is gift wrapping available?
Yes, checking the Gift Wrap option at checkout adds a ribbon, a handwritten card, and a gift receipt that leaves the price off, with a notes box for a personal message.
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