Mobile Home Parts Store Coupon Codes
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Frequently Asked Questions
Does Mobile Home Parts Store offer free shipping?
There's no flat free shipping threshold. Shipping is calculated in real time based on the weight, size, and type of product, plus your destination zip code, so it's worth adding items to your cart and checking the shipping rate tool before checkout rather than assuming a discount applies to shipping.
What is Mobile Home Parts Store's return policy?
Items can be returned within 30 days of the invoice date if they're unused, undamaged, and in original packaging with all accessories and manuals included. You'll need a Return Merchandise Authorization number first, and refunds are issued minus shipping charges and any restocking fee.
What products can't be returned to Mobile Home Parts Store?
HVAC equipment like furnaces, air conditioners, heat pumps, and their replacement parts can't be returned, along with vinyl shutters, screen kits, window glazing kits, pre-cut items, special orders, closeouts, and anything shipped factory direct. Double checking measurements and specs before ordering these categories matters more than usual.
What happens if I receive the wrong item due to a shipping error?
Contact customer service within 10 days of receiving it, and you won't be charged for return or replacement shipping. You can choose either a full refund or a reshipment of the correct item.
How are large items like doors or bathtubs shipped?
Oversized items ship via LTL freight on a large truck, and delivery is curbside only, meaning the driver won't carry it inside. If a truck can't access your property due to road width or turning space, arranging pickup with the freight company becomes your responsibility.
What should I do if my order arrives damaged?
Inspect the package before signing for it, and refuse delivery if it's visibly damaged. Any damage that's discovered after signing needs to be reported to customer service within 10 days, and damaged merchandise can't be refunded or replaced once it's been installed.
Who handles warranty claims on the parts I buy?
Manufacturers handle warranty claims directly, not Mobile Home Parts Store. Mailing in any warranty card that comes with your product and keeping your invoice on hand makes a future claim easier.
Does Mobile Home Parts Store ship to Alaska, Hawaii, or Canada?
Yes, but those destinations use separate rate quote links rather than the standard online shipping calculator, which only covers the 48 contiguous states.
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