OOFOS Discount Code
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Rewards & Membership
Frequently Asked Questions
What's the free shipping threshold?
Orders over $75 ship free via standard shipping. Club OOFOS members get free standard shipping at every tier, regardless of order size.
How long do I have to return an item?
30 days from delivery for standard Member-tier accounts, extended to 45 days for Insider members and 60 days for Ambassador members. Final Sale items aren't eligible for return except for Ambassador members, who get free returns even on those.
Is there a fee to return something?
No standard return fee, but if you used the Try Before You Buy option and return every item from that order, a $15 restocking fee applies per order.
Where do I enter a code at checkout?
On the cart page before you enter payment, there's a promo code field where you can apply a code or your available Club OOFOS points.
Can I combine a promo code with my Club OOFOS points?
Points and promo codes generally apply through separate fields at checkout and can typically be used together, but a specific promotional code's own terms take priority if it says otherwise.
Can I return something bought at a retailer instead of OOFOS.com?
Only to that original retailer. If that's not possible, OOFOS may evaluate an exchange for equal value with proof of purchase from an authorized seller, but items bought on unauthorized third-party sites like eBay or Temu aren't eligible for any return or warranty claim.
Does OOFOS ship internationally?
OOFOS.com ships only within the USA, APO addresses, and US territories. International customers should use OOFOS's list of authorized international distributors.
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