Raen Coupon Codes
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Frequently Asked Questions
How long is Raen's return window?
US customers can return frames within 21 days of delivery for a full refund, as long as they're in original condition with all packaging and accessories included. Free exchanges for an equal-priced item are available within a slightly longer 30-day window.
What's the free shipping threshold at Raen?
Free FedEx 2-Day shipping applies to US orders over $150 after discounts, while free FedEx Ground shipping kicks in at a lower threshold. Checking the cart total against these tiers helps decide whether upgrading to a pricier frame actually saves on shipping.
Are original shipping charges refunded on a Raen return?
No, gift card purchases and original shipping fees are both non-refundable. This is worth factoring into the total cost of a return, even though the item refund itself is otherwise straightforward.
Does Raen's lifetime warranty cover scratched lenses?
No, the warranty covers manufacturing defects only, not scratched lenses or general physical damage from wear. Raen also doesn't manufacture or sell replacement lenses separately, so a scratch isn't something a discount code or warranty claim resolves.
Is there a fee to use the Raen warranty?
Yes, if a warranty claim is approved and a replacement frame is issued, a processing fee applies to cover shipping and handling of the replacement. Coverage generally includes one replacement per frame under normal circumstances.
Are final sale items eligible for a Raen return?
No, items marked "Final Sale," including anything shown with a struck-through price without a code being used, are not eligible for return or exchange. Checking for that label before buying a heavily discounted pair avoids being stuck with an ill-fitting frame.
Can a Raen promo code be combined with the sitewide 20% first-order discount?
Only one code applies per order, so the first-order welcome discount and a separate seasonal promo code typically don't stack. Comparing the two before checkout determines which one is worth using.
What if a Raen warranty claim comes from a purchase made through a retailer rather than raen.com?
If proof of purchase from an authorized retailer isn't available, Raen typically offers a discount code in place of a replacement frame. This is a slightly different resolution path than a claim made on a direct raen.com order.
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