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Frequently Asked Questions
What is the Rush House Original rug made from?
It is hand pulled seagrass that is sun dried, braided into long strands, and constructed into one foot squares by artisans using traditional weaving techniques. Because it is handmade rather than machine loomed, no two rugs are perfectly identical, and slight variation in color and weave is normal rather than a defect.
Can I customize the size of a Rush House rug?
Yes. The Original and several other Rush House designs are modular, meaning individual seagrass squares can be purchased separately and combined with the brand's twine and needle sew kit to build a custom size, or to join two rugs into one larger piece. This is one of the few rug lines on the market built specifically to be resized at home rather than ordered in fixed dimensions only.
Why does my new rug have waves or creases when I unroll it?
This is a normal, temporary result of rolling the rug for shipping rather than a defect. Laying the rug completely flat lets it settle, and the waves typically soften and disappear within two to three days.
Does Rush House sell a rug pad, and do I need one?
Rush House sells a rug pad sized to match its seagrass rugs, and since the rugs themselves are not backed, a pad is recommended rather than optional. A quality non slip rubber pad extends the rug's life, keeps it in place, and allows the natural fiber to breathe.
What other materials does Rush House use besides seagrass?
Beyond seagrass, the brand's artisan rug collection includes designs woven from corn husk, palm leaf, and rush fiber, each with a slightly different texture and color palette while sharing the same handmade construction.
How do I keep a seagrass rug looking new?
Vacuum regularly from several directions, rotate the rug about once a year to even out sun exposure and foot traffic wear, and blot spills promptly with a dry cloth rather than scrubbing, since the natural fibers can fray if agitated.