Halloween Sales
Serta Coupon Codes
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Frequently Asked Questions
How long is the in-home trial, and do I have to sleep on it for a minimum amount of time first?
The iComfort and iSeries lines come with a 120-night in-home trial, while other Serta mattresses carry a 45-night Comfort Assurance trial. Either way, you're required to sleep on the mattress for at least 30 nights before contacting Serta about a return or exchange, since this break-in period is considered necessary for your body and the mattress to adjust to each other.
What does it actually cost if I return a mattress after the trial?
A 15% return and disposal fee plus $200 for shipping and handling is deducted from your refund if you return a mattress after the minimum trial period. Factor this into your decision before ordering, since even with a coupon on the original purchase, a return isn't free.
Can I cancel my order before it ships?
You have 48 hours from placing your order to cancel without a fee. Canceling after that window can trigger a 15% cancellation fee, so if you're using a coupon and having second thoughts about a size or model, acting within that 48-hour window avoids the added cost.
Does a coupon code apply to financing through Affirm?
Affirm financing lets you split payments over 3, 6, or 12 months with rates between 0 and 30% APR depending on your qualification, and a coupon discount is generally applied to the mattress price before financing terms are calculated. Check the final financed total at checkout to confirm the coupon was applied before the interest calculation.
Is delivery really free, and how long does it take?
Free white glove delivery and setup are included when you order directly from Serta online, though it typically takes 10 to 21 business days since each mattress is made to order after you purchase. If you need a mattress by a specific date, ordering with plenty of lead time matters more than the size of any discount applied.
Are adjustable foundations covered by the same trial and return policy?
No, adjustable foundation sales are final and not eligible for the in-home trial or return process that applies to mattresses. Be confident in your foundation choice before ordering, since a coupon on this item doesn't come with the same flexibility as a mattress purchase.
Beyond Serta: More Mattresses Coupons
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5% Off All Orders
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20% Off Sitewide
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$10 Off Orders Over $50
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$150 Off On All Orders
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