Sleep EZ Coupons
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Frequently Asked Questions
How does the 90-day trial actually work?
Sleep EZ's Comfort Guarantee gives you 90 days to test a natural, organic, Roma, or hybrid mattress, and because the mattresses are built in layers, you can rearrange or exchange individual layers to adjust firmness before deciding to return the whole thing. If you still are not satisfied after that, a full return comes with a flat $99 fee to cover shipping, rather than a full refund with no deduction.
Can I exchange layers more than once during the trial?
Yes, though only the initial layer exchange within the 90-day window is included; additional exchanges after that first swap are billed at the full cost of shipping, and Sleep EZ does not accept layer exchanges once the 90 days has passed
Are all products covered by the same return policy?
No. Mattresses carry the 90-day trial with a $99 return fee, toppers and individual latex layers carry a shorter 30-day comfort guarantee, and foundations, adjustable bases, and opened bedding like sheets are not returnable at all. It is worth checking which category your item falls into before assuming the mattress trial applies.
How many times can I return a mattress?
Sleep EZ limits full mattress returns to one per customer within any 12-month period, so the trial period is meant to help you land on the right configuration rather than cycle through multiple full mattresses
Is shipping free?
Yes, standard shipping to the contiguous United States is included on Sleep EZ mattresses, which typically ship within 1 to 3 boxes depending on size, while Alaska and Hawaii carry an added per-box shipping fee. White glove delivery, assembly, and old mattress removal is available for an extra fee if you would rather not set it up yourself
Do coupon codes apply to closeout or clearance mattresses?
No, promotional codes generally do not apply to closeout items, though those models are already discounted from their original price and are sold as-is without the standard return policy or warranty
What is covered by the mattress warranty versus the return trial?
The 90-day trial covers whether you like the feel and firmness, while the separate warranty, 20 years on natural and organic mattresses and 10 years on Roma, Hybrid, and RV models, covers manufacturing defects and body impressions of 1.5 inches or deeper, with the customer typically covering shipping costs on a warranty claim after the trial period ends
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