Sleepgram Coupon Codes
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Frequently Asked Questions
How long is Sleepgram's return window?
Standard returns last 100 calendar days from purchase. Items need to be unused or in like new, donatable condition, and Sleepgram does not require the original packaging, though stained, damaged, or incomplete pillows cannot be returned.
Can I stack more than one Sleepgram promo code?
No. Sleepgram only allows one promotional code per order, so shoppers should compare available codes and use whichever offers the better discount rather than trying to combine two.
Does Sleepgram offer free shipping?
Yes, on orders of 100 dollars or more. Orders ship within 2 business days, with standard delivery taking 2 to 7 business days and priority delivery arriving within 2 business days after that.
What is Sleepgram's Try Before Buying offer?
It is a shorter, 23 night trial available only through certain promotional offers, separate from the standard 100 night guarantee. The trial starts the day an order is placed rather than the day it arrives, and Sleepgram places an authorization hold on the card used at checkout rather than charging it immediately. If the product is not returned using the provided prepaid label before the trial ends, the full price is charged.
Can I cancel a Sleepgram order after placing it?
It depends on timing. Many orders ship within hours of being placed, so cancellation is not always possible once processing has started. Customers who need to cancel should call right away rather than emailing, since a cancellation is not considered final until Sleepgram confirms it in writing or by phone.
Are sale items eligible for a Sleepgram refund?
No. Only regular priced items can be refunded under the standard return policy, and sale items are excluded.
What does the Sleepgram Forever Warranty cover?
It covers manufacturing defects for the lifetime of the original purchaser, and Sleepgram will replace a defective pillow at no cost under this warranty even after the 100 night return window has closed.
Do I need an RMA number to return a Sleepgram product?
Yes. Customers need to contact Sleepgram by phone or email first to receive an RMA number before sending an item back, and returns sent without one may not be processed correctly.
Does the 100 night guarantee still apply if I use the Try Before Buying trial?
No. Using the 23 night Try Before Buying trial voids the standard 100 night guarantee for that order, though the Forever Warranty against defects still applies regardless of which trial option was used.
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