SOL Organics Coupon Code
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Frequently Asked Questions
Can a SOL Organics coupon be applied to a sale item?
It's worth checking a specific promotion's terms, since sale items can be excluded from return eligibility and may also be excluded from an additional discount code.
What is SOL Organics' return window?
Returns, exchanges, and store credit requests are all available within 30 days, starting from the date the order is marked as delivered by the carrier.
Is shipping free at SOL Organics?
Yes, SOL Organics offers free shipping within the continental US, along with free returns within the same 30-day window.
Can I cancel a SOL Organics order after placing it?
Cancellation requests are only accepted within 1 hour of placing the order, so catching a mistake quickly is important if a change is needed.
Why might my SOL Organics refund take longer than expected?
Customer funds may be temporarily held to confirm the returned item has actually been received and meets refund eligibility criteria, which is meant to prevent fraudulent returns but can add some time to the process. Refund processing may also take longer during periods of higher order volume.
Are opened products eligible for return at SOL Organics?
No, opened products, sale items, and gift cards can't be returned.
Can I exchange a SOL Organics item for a different color or size?
The fastest way to get a different item is to return the original and place a separate purchase for the new item once the return is accepted, rather than waiting on a direct exchange.
Does SOL Organics limit how many times a customer can return items?
Yes, the company monitors return activity for signs of abuse and reserves the right to limit returns or exchanges at its discretion, with all refund decisions made at SOL Organics' sole judgment.
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