The Bouqs Coupon Codes
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Frequently Asked Questions
Can I get a refund if I change my mind?
Only if you cancel before your bouquet enters preparation. Once an order has started being assembled, shipped, or delivered, it can't be canceled or refunded — all sales are considered final at that point.
What if my flowers arrive damaged or late?
You may be eligible for a replacement bouquet or a shipping-cost credit if the wrong item was sent, the flowers arrived in poor condition, or the order never arrived. You'll need to submit a customer service request — with a photo if the bouquet was substandard — within 3 calendar days of the delivery date.
Do I need to sign for my delivery?
No signature is required in most cases; the courier can leave the package even if no one is home, so it's worth planning delivery for a day someone's around to bring flowers in promptly.
Is shipping free?
Subscription and recurring deliveries typically get free or discounted shipping. One-time orders carry a delivery fee that's shown before checkout — generally lower for account holders than for guest checkouts.
How long do the flowers last?
With proper care, most Bouqs arrangements last around 5–7 days, though some varieties can last considerably longer.
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