The Tea Spot Coupons
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Frequently Asked Questions
Can I use more than one promo code on an order?
No. The Tea Spot only allows one coupon code per order, so if a shopper has both a general offer and a text-based code, they need to pick whichever saves more.
Why isn't my promo code working?
The most common reason is a subscription or gift card sitting in the cart, since The Tea Spot's promo codes don't apply to either. Anyone who texted in for a code should also double-check they're entering the unique code that was texted back, not the general keyword used to request it.
Does The Tea Spot offer free shipping?
Yes. Orders shipping to the lower 48 states or a military APO address qualify for free ground shipping once the order reaches $60, and packages generally leave the Colorado facility within 1 to 4 business days.
Can I cancel or change my order after placing it?
Only before it enters fulfillment. Once an order starts processing, The Tea Spot can no longer change or cancel it, so anyone who needs an adjustment should contact customer support right away.
What is The Tea Spot's return policy?
Tea itself can't be returned since it's a food product, but unopened and unused Steepware can be sent back for store credit within 30 days of delivery, minus the cost of return shipping. Damaged or incorrect items are handled differently: reach out within 30 days of delivery and The Tea Spot will fix the order rather than process a standard return.
How does the Steeped Rewards loyalty program work?
Every dollar spent earns one Loyalty Point, and once an account has at least 20 points, those points can be redeemed toward a discount, with 100 points worth $10 off. Members can also pick up as many as 1,500 points just for adding their birthday to their account.
Do Steeped Rewards points expire?
Yes. Points expire once an account goes a full year without any earning or redemption activity, so occasional shoppers should log a purchase or redemption at least once a year to keep a growing balance.
Is there a discount for subscribing to a regular tea delivery?
Subscribing to an eligible tea or Steepware item through Subscribe & Save applies an automatic discount to every recurring shipment, and that discount is built into the subscription price rather than something that needs a separate code at checkout.
Does The Tea Spot have a referral program?
Yes. Referring a friend typically gets them a discount on their first order, and the referring customer earns bonus Steeped Rewards points once the friend's order goes through, with the exact amount tied to how much the referred friend spends.