Coldwater Creek Coupon Code
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Rewards & Membership
Frequently Asked Questions
How much is shipping at Coldwater Creek and how long does it take?
Standard shipping runs $9.99 on orders up to $50 and rises in steps to $19.99 on orders over $200. It normally takes 4 to 8 business days. Three-day ($14.99 to $24.99) and overnight ($29.99 to $39.99) options are available to eligible continental U.S. addresses.
Is there a fee to return something to Coldwater Creek?
Returns are accepted within 60 days of purchase with a valid receipt, and a $9.95 processing fee plus any applicable sales tax comes out of your refund. Shipping fees are not refunded, and Final Sale items can't be returned or exchanged.
Does Coldwater Creek have a rewards program?
Yes, MyColdwater Rewards. It starts with a free 30-day trial and then renews as a paid monthly subscription. Members get 10% back on Coldwater Creek orders and shipping rebates.
Where do I enter a Coldwater Creek promo code?
Open your Shopping Bag, click "Enter Promo Code," type the code and click Apply. The discount then shows in your Order Summary.
Can I use more than one promo code at Coldwater Creek?
No. Only one promotional offer can be used per order, and offers can't be combined. Most codes can be used only once unless the terms say otherwise.
What if an item goes on sale right after I buy it?
If the price drops within 7 days of your purchase, Coldwater Creek will make a one-time price adjustment on sale or full-price items. Email customerservice@coldwatercreek.com or call (888) 678-5576 to request it.
When is my card charged for a preorder or backordered item?
You reserve the item by completing checkout, and your card is pre-authorized but not charged until the item ships. Your product page and checkout show the expected ship date.
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