DHGate Coupon
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Rewards & Membership
DHgate Coins
DHgate Coins are earned through qualifying purchases and reviews and tracked in your account's coins balance. You redeem them for discount codes to apply toward a later order. DHgate also lists a VIP Club with perks such as priority customer support, unlocked through account activity rather than a paid membership fee.Frequently Asked Questions
Where do I enter a coupon code at checkout?
Apply sitewide or store coupons from the Coupon Center, or directly on the product or cart page, before you check out. The discount deducts from your order total automatically once applied.
Can I combine more than one coupon code?
It depends on the current promotion. DHgate has run sales where a sitewide coupon and an individual seller's store coupon combine on the same order, but not every code stacks with every other code, so check the checkout summary to confirm which discounts actually applied.
How long does shipping take on DHgate?
Delivery time is set by each individual seller, so it varies widely across the marketplace. Items shipped from a local warehouse in the US or Europe typically arrive faster than items shipped directly from China.
What is DHgate's return and refund policy?
Returns run through DHgate's Buyer Protection and Returns & Refund Guarantee, which cover items that never arrive or don't match their listing. You open a dispute from your order page, and DHgate holds the seller's payment until the case is resolved or delivery is confirmed.
What are DHgate Coins?
DHgate Coins are earned through purchases and reviews and appear in your account's coins balance. You can redeem them for discount codes on a later order.
Is it safe to pay by card on DHgate?
Yes. Payment goes through DHgate's checkout rather than directly to the seller, and funds are held until you confirm the order was received, which is the core of its Buyer Protection program.
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