Greater Good Coupon Codes
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Frequently Asked Questions
Does GreaterGood offer free shipping?
Free shipping is not a standing offer but appears periodically, tied to a minimum order amount that changes with each promotion, such as a specific dollar threshold paired with a promo code during a sale event. Check the current banner or promotion terms on the site, since the qualifying minimum shifts rather than staying fixed.
How does the GreaterGood Guardians program work?
Guardians is a paid membership with tiers like Partner and Angel, where members save a percentage on hundreds of products in the Guardians Collection, plus get monthly exclusive offers and free priority shipping at higher tiers. Membership fees also fund donation matching, so part of what you pay directly supports the causes GreaterGood backs.
Can I combine a Guardians discount with a separate promo code?
No, everyday Guardians discounts cannot be combined with additional product discounts, order discounts, or other promotional codes, and some products may be excluded from Guardians pricing during special promotional periods. Compare which discount saves more on your specific cart before checkout.
Can I cancel or change a GreaterGood order after placing it?
No, orders cannot be canceled or changed once checkout is complete and an order number has been issued, since fulfillment through third party vendors is often automated. If your delivery address was entered incorrectly, GreaterGood can update it and re-send the order once the original package is returned to their shipping center.
What items can't be returned to GreaterGood?
Custom items, Outlet items, and clearance items are final sale and cannot be returned or exchanged unless there is a defect. An item counts as Outlet if it is in the Outlet category, marked Outlet on the product page, or discounted 30% or more from its regular price.
Is return shipping free at GreaterGood?
Generally no, GreaterGood does not cover the cost of shipping items back. However, if you opted into returns coverage at the time of your original order, a free return label and QR code become available once you start the return process.
What condition does a returned item need to be in?
Returned items must be new, unused, and unlaundered where applicable, with all original tags attached and original packaging and parts included. If an item shows signs of use, damage, odor, or being laundered, GreaterGood will not issue a credit, refund, or other compensation for it.
How does the donation match work for Guardians members?
Gifts That Give More donations and certain contributions up to $300 total per month are matched in the form of product donations to charity, at 5% for Angel tier members and 15% for Legend tier members. These matches are not tax deductible, since they represent product donations rather than direct cash contributions,
Can I return a custom made item if it doesn't fit?
No, GreaterGood does not accept returns or exchanges due to sizing issues on custom made products. If a genuine defect is reported within 30 days of receipt, a replacement or refund may be offered instead.
Are original shipping charges refunded on a return?
No, original shipping and handling charges, including customs fees, broker fees, and tariffs for international shipments, are non-refundable. This applies even when the item itself qualifies for a full refund.
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