Kinn Coupon Codes
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Frequently Asked Questions
What is Kinn's return policy?
Unworn items in their original packaging can be returned within 10 business days of delivery for a refund, with a $10 fee deducted for the return label. Choosing an exchange or store credit instead extends the window to 20 business days and comes with a free return label.
Are all pieces eligible for return?
No, engraved, custom sized, custom designed, half sized, vintage, and archive pieces are final sale, along with gift cards and any items purchased internationally. Product pages note when a specific style is exchange only rather than fully returnable.
Is there a restocking fee?
A restocking fee of up to 20 percent may apply if a returned item shows signs of damage or wear, at Kinn's discretion. Returning a piece unworn and in its original packaging is the simplest way to avoid it.
Does shipping cost anything?
No, Kinn offers complimentary standard shipping on all domestic and international orders with no minimum spend required.
Can I cancel an order after placing it?
Only within a short window right after checkout. Emailing hello@kinnstudio.com within 24 hours of placing the order gives Kinn the best chance of catching it before it moves into processing.
How long does a made to order piece take?
Made to order pieces, including most Vow engagement and wedding styles, take about 4 to 6 weeks to process before shipping. Ready to ship items typically process in 1 to 5 business days depending on the piece.
Can an engraved ring be resized later?
Yes, though resizing an engraved ring usually requires redoing the engraving, which adds a $60 fee. Vow engagement rings include one complimentary resizing up to a full size, with additional resizing quoted separately.
What if I bought my Kinn piece from a stockist instead of directly?
Items purchased through a Kinn stockist need to be returned or exchanged directly with that stockist, following their own return policy rather than Kinn's.
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