Lumens Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
Can a Lumens coupon be applied to an open-box or clearance item?
No, open-box and clearance items are already discounted and marked as final sale, so a coupon typically doesn't apply on top of that already-reduced price, and those items can't be returned even if unused.
What is Lumens' standard return window?
Most uninstalled items can be returned within 30 days of delivery for a refund, provided they're in new condition and original packaging. Lumens Trade members get an extended 90-day return window instead of the standard 30 days.
Who pays for return shipping at Lumens?
The customer covers return shipping costs, which are deducted from the refund credit once the item is processed. Any expedited shipping paid on the original order is non-refundable.
Can I return light bulbs purchased from Lumens?
No, all light bulb sales are final, and Lumens isn't able to accept a return on them under standard circumstances.
What is Lumens' Low Price Guarantee?
If the exact same product is found advertised for less anywhere else within 30 days of a Lumens purchase, the company will match that price, factoring in shipping and handling differences between the two retailers.
Can I cancel or change a Lumens order after placing it?
Changing or canceling an order is possible before it ships, but many non-returnable items also can't be canceled once confirmed, so reaching out as soon as possible after placing an order gives the best chance of catching a mistake in time.
Is shipping free at Lumens?
Free ground shipping applies to orders of $99 or more shipping within the contiguous United States. Shipping to Canada includes brokerage fees, and taxes or customs duties are calculated and collected at checkout.
What happens if a Lumens item arrives damaged or defective?
Lumens will work to find a satisfactory solution, though for open-box or clearance items specifically, a replacement may not always be possible, in which case the company's responsibility becomes accepting a return for a refund instead.
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