Reiss Coupon Codes
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Frequently Asked Questions
Can a Reiss coupon be combined with a sale item?
Reiss doesn't publicly detail stacking rules for every promotion, so it's worth checking a specific code's terms at checkout to see whether it applies to already discounted sale pieces.
What is Reiss's return window?
Unused items can be returned within 28 days. For online orders, that window starts from the day the item was delivered, while for in-store purchases it starts from the date of purchase.
Does Reiss offer exchanges?
No, Reiss doesn't offer a direct exchange service. Instead, an unsuitable item can be returned for a full refund, and a new order placed separately for the correct size or style.
Who pays for return shipping at Reiss?
If a pre-paid returns label is used, Reiss provides that as part of the standard process. If a different shipping method is used instead, the customer is responsible for that cost.
What if my Reiss item is faulty or the wrong item arrived?
Reiss will typically waive return fees for a faulty or incorrect item, but it's worth contacting customer support before returning it to make sure a fee isn't charged accidentally.
Does Reiss extend its return window for the holidays?
Yes, items purchased in the weeks before Christmas typically get an extended return window into early January of the following year, covering both online and in-store purchases.
Will I owe customs duties on a Reiss order shipped to the US?
No, Reiss sells to US customers on a Delivered Duty Paid basis, meaning the price paid at checkout already includes delivery and all applicable duties, taxes, and customs clearance fees.
Are personalized or final sale items returnable at Reiss?
No, customized or final sale items generally can't be returned, so it's worth being confident about those purchases before buying.
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