Rosegal Coupon Codes
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Frequently Asked Questions
Does Rosegal offer free shipping?
Standard shipping is free on orders over $59 within the countries Rosegal ships standard service to, and orders below that threshold are charged a smaller flat shipping fee.
What is Rosegal's return policy?
Most items can be returned within 30 days of receipt in original condition with proof of purchase, and Rosegal provides return shipping labels to make the process easier. Swimwear, lingerie, and gift cards follow stricter rules or aren't eligible for return at all.
How does the RMA process work for a Rosegal return?
After receiving RMA authorization, the item needs to be shipped back within 7 days, and the tracking number must be submitted online so Rosegal can monitor the return's progress before processing a refund or exchange.
How do R Points work at Rosegal?
Shoppers earn 1 point for every $1 spent, along with points for daily check-ins and reviews through the Rosegal app, and once a balance reaches 50 points it can be applied toward a discount, capped at up to 10% off an order and excluding shipping and insurance fees.
Why didn't I receive R Points on my order?
Points are awarded once an order fully ships, and orders paid for using points, gift cards, or e-wallet balances don't earn new points, so a points-funded purchase won't add to the balance the way a regular purchase does.
Can I cancel a Rosegal order after paying?
Unpaid orders can be cancelled anytime through the account, but once an order is paid and starts processing, cancellation depends on contacting customer service quickly before the item ships.
Does Rosegal offer a first time customer discount?
Yes, signing up for the Rosegal newsletter or membership program typically unlocks a welcome discount along with birthday and monthly exclusive coupon offers for members.
Are Rosegal's plus size items covered by the same return policy as regular sizes?
Yes, plus size clothing follows the same 30 day return window and original condition requirements as the rest of the catalog, so keeping tags attached until fit is confirmed matters regardless of size range.
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