Rosewe Coupon
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Frequently Asked Questions
How long do I have to return an item to Rosewe?
Rosewe accepts returns and exchanges within 30 days of the delivery date, provided the item is unworn, undamaged, and still has its original tags and packaging. Items marked as final sale or flash sale on the product page fall outside this window and cannot be returned.
Are there items Rosewe won't accept back for hygiene reasons?
Yes, beach blankets, swimming rings, sunglasses, jewelry, and hair accessories are excluded from returns and exchanges for sanitary reasons, so it's worth being confident about sizing and style on these categories before ordering.
Do I have to pay for return shipping?
It depends on why you're returning the item. If Rosewe sent the wrong item or it arrived damaged, they cover the cost, but if you're returning something because of a sizing or preference change, you're generally responsible for the return shipping fee, which is deducted from the refund if you use Rosewe's own return label
Is there a minimum order for free shipping?
Rosewe offers free standard shipping once your order crosses a set dollar threshold, with a higher threshold required to unlock free expedited shipping, so it's worth checking your cart total against the current thresholds shown at checkout before adding an item just to hit a shipping goal
Can I combine a coupon code with sale prices?
Generally, promotional codes only apply to non-sale products, so items already marked down through a flash sale or clearance event typically won't accept an additional coupon code on top of the discounted price
How does the R Points program work?
Rosewe's R Points program lets shoppers accumulate points on qualifying purchases that can later be redeemed toward future orders, and opting in happens automatically or through checkout depending on your account settings
Does VIP membership unlock better discounts?
Yes, Rosewe's VIP tiers offer perks like exclusive coupons, a birthday gift, and easier returns as you move up tiers, generally based on how much you've spent, so frequent shoppers get access to savings that aren't available to first-time buyers
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