Rotita Coupon Codes
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Frequently Asked Questions
What is Rotita's return window?
30 days from the date of delivery. Items need to come back unworn, unstained and undamaged with tags attached, and swimsuits specifically need their hygiene liner still fastened.
Are Rotita returns free?
Only if you choose store credit, which Rotita issues promptly and which never expires. A return processed for a cash refund instead comes with a return shipping cost the customer covers.
Can I exchange a Rotita item instead of returning it?
Yes, and Rotita specifically designs its policy to encourage this. Note that once an item has already been exchanged, it can't be returned or exchanged a second time.
What items can't be returned to Rotita?
Beach blankets, swimming rings, sunglasses, jewelry and hair accessories are excluded for sanitary reasons, and anything labeled "No returns or exchanges" on its product page is final sale.
Will Rotita refund my original shipping and any coupon I used?
No, the original shipping fee, return shipping fee and the dollar value of any coupon applied are all non-refundable on a return.
How do I start a Rotita return?
Log into My Orders and use the Return & Refund button, or use Order Lookup if you checked out as a guest, and follow the prompts to get a return address and RMA number.
Does Rotita offer free shipping?
Yes, standard shipping is free worldwide, which is worth knowing since many competitors in this category charge internationally even when U.S. shipping is free.
How does Rotita's T Points program work?
Shoppers earn points on purchases, reviews and completing their profile, which can be redeemed for discounts on future orders, with better perks unlocking at higher VIP tiers based on spend. Points expire after a year, so it's worth using them before they lapse.
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