Thorlo Coupon Codes
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Frequently Asked Questions
Does Thorlo have a loyalty or rewards program?
Yes, Team Thorlo gives members 25 points just for signing up, plus one point per dollar spent and bonus points for leaving reviews, referring friends, or following the brand on social media. Every 100 points redeems for $10 off, and points stay valid for a year from when they were earned.
Are there different reward tiers at Thorlo?
Team Thorlo has three spending based tiers, Rookie, Challenger, and Champion, each offering a bigger point multiplier and a bigger birthday discount as annual spending increases. Champion tier members, who spend $150 or more, earn 1.5 times the points and get a 25% birthday coupon.
Can I combine a Thorlo promo code with rewards points?
Thorlo does not publish a restriction against combining a sitewide code with a rewards redemption, so it is worth trying both at checkout, though clearance items are excluded from returns and may carry other restrictions on discounts.
What is Thorlo's return policy?
Returns must be requested within 30 days of receiving an order through Thorlo's online Return Portal, and items need to be dropped at a shipping depot within 7 business days of starting the return. A $4.50 return shipping fee is deducted from the refund, though exchanges are free.
Does Thorlo ever waive its return shipping fee?
Yes, if Thorlo sent the wrong item or size, the brand covers the return shipping cost entirely. The $4.50 fee only applies when a customer is returning something that arrived correctly but simply was not the right fit.
Are clearance socks eligible for return at Thorlo?
No, clearance items are final sale and cannot be returned or exchanged under any circumstance. It is worth being confident about size and cushioning level before buying anything from the clearance collection.
Does Thorlo offer free shipping?
Yes, US orders of $65 or more ship free, and the referral program gives a new customer $15 off their first order of $25 or more, which is one of the more direct ways to combine a discount with a lighter cart.
Does Thorlo let me try socks before fully committing?
Thorlo occasionally runs a try before you buy promotion on select categories like pickleball, tennis, running, golf, and diabetic socks, placing a hold on payment until the 30 day trial period ends. If the customer is not satisfied within that window, the hold is released instead of the card being charged.
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