Versona Coupon Codes
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Frequently Asked Questions
What is Versona's return policy?
Items with the original packing slip, tags still attached, and in new unworn condition can be returned within 30 days of a shipped item's delivery date. Washed or worn merchandise can't be returned or exchanged unless it's defective.
Can I return a shopversona.com order to a physical Versona store?
Yes. Bringing the packing slip to any Versona store location lets a sales associate process the return, though online orders paid with PayPal or Sezzle can only be refunded as a Versona gift card in store rather than back to the original payment method.
How much does it cost to mail back a Versona return?
A flat $6.95 return shipping fee is deducted from the refund when using the prepaid label, or shoppers can purchase their own postage and ship the item back through a traceable carrier at their own cost.
Does Versona ship to every US state?
No. Versona currently doesn't ship to California, and delivery is limited to US addresses, since the brand doesn't ship internationally or to US territories.
Can I exchange an item instead of returning it?
Exchanges can't be processed directly through shopversona.com. The options are visiting a physical Versona store, subject to availability, or returning the current item online and placing a new order for the replacement.
Is there a free way to return a Versona order?
Yes. Returning items to a Versona store location is free, and the site also offers a Ship to Store option at no charge, though that route can take up to 15 business days.
Does Versona charge extra to ship to Alaska or Hawaii?
Yes. Orders to Alaska and Hawaii carry an additional $14.95 shipping charge on top of the standard rate.
How long does a Versona refund take to process?
Refunds are issued to the original form of payment within 30 days of the returned item arriving at the fulfillment center, though it can take up to two billing cycles for the credit to show up on a card statement.
Does signing up for Versona's email list get me a discount?
Yes, though the exact welcome offer varies by promotion, so it's worth signing up and checking the confirmation email for the current new subscriber code.
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