Zaful Coupon Codes
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Frequently Asked Questions
What's Zaful's return window?
Items can be returned within 30 days of delivery. You'll need to request a Return Merchandise Authorization (RMA) through customer service first — items sent back without an approved RMA won't be processed.
Are all items returnable?
No — gift cards, jewelry, underwear, swimwear, lingerie, bodysuits, beauty items, and clearance or discounted items are generally excluded from returns.
Who pays for return shipping?
In most cases, the customer covers return shipping, and the original shipping fee isn't refunded either — factor that into whether a return is worth it for lower-cost items.
How long does a refund take once Zaful receives my return?
Processing typically takes about 1–14 business days after the returned item is received, depending on the reason for return and current order volume.
How long does shipping take?
Standard shipping commonly runs 2–3 weeks, with express options around 7–12 business days; actual timing varies by destination and can be extended by customs clearance.
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