AliveCor Coupon
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Frequently Asked Questions
What is AliveCor's return policy?
AliveCor offers a 30-day money-back return policy on purchases made directly from the company in the US. Refunds are processed for the original purchase price minus original shipping and handling charges, with the customer responsible for return shipping costs.
Does the money-back guarantee still apply if I used a coupon?
Yes, the 30-day guarantee covers the discounted price you actually paid, so using a promotional code doesn't reduce your return protection on a device purchase.
Is shipping free?
Yes, all US orders ship free with no minimum purchase required, typically via USPS First Class arriving within 2 to 5 business days.
Does the device come with a warranty?
Yes, Kardia devices carry a limited warranty of at least one year, though the exact term can vary depending on the consumer protection laws in your country of purchase. The warranty applies only in countries where the Kardia app is available for download.
Can I cancel an order after placing it?
Only if you act quickly. Cancellation requests need to reach customer care by 3:00 pm Pacific Time on the day you placed the order, via phone, support ticket, or email with your order number included. Once processed or shipped, orders can't be canceled.
Is KardiaCare cheaper billed annually?
Yes, switching from monthly to annual billing on KardiaCare saves roughly $68 over twelve months compared with paying month to month, which is typically a larger saving than a one-time percentage code on the subscription.
Are there limits on what these devices can detect?
Yes. Kardia devices are not tested or recommended for use with pacemakers or implantable cardioverter defibrillators, and they cannot check for a heart attack, so they're a monitoring tool rather than an emergency diagnostic.