Alteya Organics Coupon Codes
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Frequently Asked Questions
Does Alteya Organics offer free shipping in the US?
Yes, on orders above $50 going to the contiguous United States. Hawaii, Alaska, Puerto Rico, Guam, and the US Virgin Islands are excluded from the offer.
Can a promo code drop my Alteya order below the free shipping line?
It can. The $50 threshold is measured after discount and promotional codes, so a $58 cart with a 20% code becomes $46.40 and shipping is charged. Add enough to keep the discounted total above $50 before you check out.
How do Alteya Rewards Points work?
Anyone with an account is enrolled automatically and earns 10 points for every dollar spent on the US website. Points never expire, and there is no cap on how many you can earn. They cannot be spent directly at checkout. Open the Rewards tab in the pop up window to turn points into a coupon code, then paste that code into the cart.
Can Alteya reward coupons be used on sale items or subscription orders?
A reward coupon works on products that are on sale, but it cannot be combined with a Subscription order. Points are still earned on a purchase made with a reward, based on the amount you actually pay.
What is Alteya's return policy?
Alteya issues store credit instead of refunds for returns, and the request has to come within 14 days of delivery. Return shipping and handling are the customer's cost, and shipping charges may be deducted along with a 3% restocking fee when the return is due to a wrong address, a wrong product order, or no longer needing the item. Send your order number through the contact form to get instructions.
What happens if an Alteya order arrives damaged or defective?
Keep the original package and the product, then send the order number, email, and phone number through the contact form. If the damage or defect is confirmed, Alteya covers the return shipping and refunds the product price to the original payment method, and a replacement ships free. The original shipping charge is not refunded.
How long does Alteya take to deliver in the US?
Orders are handled in 1 to 2 business days before they ship. Free First Class delivery then takes 5 to 7 business days, and Priority takes 2 business days. Major holidays and promotions can slow things down.
Does Alteya give a discount for subscribing to its newsletter?
Coupon trackers report a one time first order code for new subscribers, commonly cited at 15%. Check the signup form for the current offer, since the amount can change.
How often does Alteya Organics release new deals and coupons?
The brand keeps a Specials collection on its site, and seasonal sales around Black Friday and Earth Day are reported to reach as high as 30%. The codes on this page change as those sales come and go.