Bona Fide Masks Coupon Codes
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Frequently Asked Questions
Is Bona Fide Masks an authorized Powecom distributor?
Yes. Bona Fide Masks is Powecom's exclusive distributor for the United States and Canada, and handles its own warehousing and distribution for Powecom, Demetech, and Harley masks rather than outsourcing fulfillment.
Does ordering more masks lower the price per mask?
Yes. Bona Fide Masks uses tiered volume pricing, so the per-mask cost drops as your order quantity goes up, and the same volume discounts apply to other lines like Harley masks.
Can schools, healthcare facilities, or government agencies get special pricing?
Yes. Bona Fide Masks offers discounted volume pricing for schools, healthcare facilities, companies, charities, and government entities, and accepts purchase orders with Net 30 day terms for qualifying organizations pending credit approval.
How fast does Bona Fide Masks ship orders?
Orders are typically shipped within 24 hours from a stocked warehouse, since the company maintains its own inventory rather than relying on dropshipping.
Can I return a mask if I just change my mind?
Returns are handled case by case and generally limited to defective material. Per Bona Fide Masks' own terms, defective items can only be returned after their inspection confirms the defect, and any authorized return needs an RMA number listed on the package.
What do I do if I receive a defective mask?
Contact Bona Fide Masks for shipping instructions specific to the defective item. Returns aren't accepted without this authorization, and the RMA number needs to appear on the returned carton and paperwork.
How can I confirm my Powecom mask is authentic?
Powecom provides a verification code system that lets you check a mask's authenticity using the code on the packaging, which matters given how many counterfeit KN95 masks have circulated online.
Does Bona Fide Masks only ship within the US?
Its main distribution centers are in the US and Canada, though the company has noted it can work with other countries as needed, so it's worth reaching out directly for shipping outside North America.