FlexPro Meals Coupons
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Frequently Asked Questions
How long does a FlexPro voucher discount actually last?
Only the first week of your subscription plan, unless the voucher itself states otherwise. After that you are billed the standard rate on a recurring basis. A code advertised as a large percentage off is therefore a first-box discount in most cases, not an ongoing rate, and the recurring price is what you should be budgeting against.
Can I use a FlexPro code if I have ordered before?
Usually not. FlexPro states that vouchers are only for first-time users unless the voucher says otherwise, and that a voucher may only be used once. Codes also have to be redeemed through the site or app, not through any other channel.
What does shipping cost?
Free on orders over $150. Below that it is a flat $14.99, or $25 to Hawaii and Alaska. The brand also promotes free shipping on a first box. FlexPro ships to all 50 states but not to PO boxes.
Can I cancel or get a refund on my first order?
No. FlexPro's terms state that first time orders cannot be cancelled or refunded. That is the single most important condition on this page, because it means a discounted trial box is a commitment rather than a trial in the usual sense.
When does my weekly order lock?
Meal selections and delivery day lock when the recurring order is charged on Thursday. Any change to meals, delivery date or address has to be made before that charge processes. An order that has already been charged will be prepared and delivered, and may not be available for a refund.
How do I skip a week or cancel?
Skipping is done in your account under subscriptions by delaying one week, and you are not charged for a delayed week. Deactivating the account is done at the bottom of the account dashboard. Both need to happen before the next payment processes, so the deadline rather than the button is what matters.
What if my meals arrive warm, damaged or missing?
Contact support within 48 hours of delivery with photos and your order number. Separately, the terms ask you to raise any issue with a meal within five days of receiving it, and the company may issue credit or a partial refund for the specific item rather than the box. FlexPro does not accept returns under any circumstances, which is standard for perishable food.
How much cheaper are the larger plans?
Substantially. Per-meal pricing drops as the weekly plan size grows, with the lowest advertised rates attached to the largest plans. Ordering 21 meals a week costs more in total than 7 but considerably less per meal, so the real comparison is per-meal cost against what you would otherwise spend, not the size of the weekly charge.
Can FlexPro change my price?
Yes, with at least 10 days advance notice of any change to your specific plan rate. Accepting delivery after that notice counts as accepting the new price, so those emails are worth opening rather than filing.
How often do new meals and offers appear?
The menu rotates with roughly 35 new meals weekly, and promotional offers cluster around new customer acquisition, including first-box discounts and gift card style bonus offers tied to longer commitments. Because most vouchers are first-time-user only, the offer lineup changes mainly for new subscribers rather than existing ones.
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