Indie Lee Coupon Codes
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Frequently Asked Questions
Can I return an Indie Lee product I've already opened and used?
Yes, Indie Lee accepts returns for any reason within 30 days of order delivery, even on products that have been opened and used. This applies only to items purchased directly from IndieLee.com, so a product bought from another retailer follows that retailer's own return policy instead.
Does Rewards membership extend the return window?
Yes, Icon Rewards members get an extended 60-day return window instead of the standard 30 days. This is one of several perks that make the free Rewards program worth joining before a first order rather than after.
Are Subscribe & Save products returnable?
No, products purchased through the Subscribe & Save option are considered final sale. Indie Lee specifically recommends choosing the one-time purchase option when trying a product for the first time, so it can be returned if it doesn't suit your skin.
Who pays for return shipping at Indie Lee?
Return shipping costs are the customer's responsibility, and mail-back instructions are provided after the return form is submitted. Refunds are issued back to the original payment method rather than as store credit.
Does Indie Lee offer free shipping?
Yes, free standard shipping applies to contiguous US orders above a set threshold, and Icon Rewards members get free standard shipping to the lower 48 states as a tier benefit. Being logged into a Rewards account with Icon status is required for the member benefit to apply at checkout.
How does the referral program work?
Referring a friend gives them 15% off their first order and adds 300 points, worth $15, to your own Rewards balance once they complete that first purchase. Referral points can take up to 7 days after the friend's order ships to appear in your balance.
Does Indie Lee ship internationally?
Indie Lee currently ships to the US and Canada only, and Canadian orders can take up to four weeks depending on customs processing. Customs duties and taxes aren't included in the order total and are paid separately at the border, so Canadian shoppers should budget for that on top of the listed price.
Can I track my referral status?
Yes, the Refer A Friend page includes a "Your Referrals" section showing redemption status for each referral, and the same information is available on the Rewards page. Logging in first is required to see this.
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