Jonathan Adler Coupon Codes
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Frequently Asked Questions
Can I return furniture or rugs bought from Jonathan Adler?
No. Furniture, rugs, lighting, art, wallpaper, customized items, and final sale pieces are excluded from returns, so it's worth being confident about scale and color before ordering anything in those categories.
What is the return window for everything else?
Most new and unused items can be returned within 30 days of receipt with proof of purchase, for a refund or exchange. Damaged items need to be reported within 48 hours of delivery.
Do I have to pay for return shipping?
By default, yes, return shipping costs come out of the customer's pocket. At checkout, there's an option to pay a small returns fee upfront that unlocks free return shipping later if the item needs to go back.
Does Jonathan Adler offer free shipping?
Standard ground shipping is free on continental U.S. orders over $150. That doesn't apply to White Glove, Entryway, or Express shipping options.
How does the Insiders loyalty program work?
Insiders is a free program that earns points for purchases, reviews, and social media engagement. Every 100 points is worth $10 off, though a minimum purchase amount usually applies to redeem them.
Can I combine a coupon code with Insiders points?
Not typically. Promotional codes generally can't be combined with Insider points, designer discounts, or other offers on the same order, and when multiple codes are entered, only the highest discount applies.
Can I cancel or change my order after placing it?
Orders are usually processed for shipment right away, so cancellations aren't guaranteed once an order is submitted. It's worth double checking an order before completing checkout.
How long does furniture delivery take?
Most in-stock furniture arrives through White Glove or Entryway service within 10 to 14 business days, plus 2 to 3 business days of processing. Custom upholstery takes considerably longer, typically 14 to 16 weeks.
Does Jonathan Adler ship internationally?
No, shipping is currently limited to the continental United States.
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