Kiehl's Canada Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
What are Kiehl's Canada's shipping options and costs?
Kiehl's Canada offers Standard Expedited shipping for $10.95 with delivery in 2 to 5 business days, Express for $14.95 in 1 to 4 business days, and Priority for $24.95 in 1 to 2 business days, though delivery times can vary by location and during peak periods.
What is Kiehl's Canada's return policy?
Products purchased on kiehls.ca can be returned for a full refund within 28 days of purchase with a sales receipt or proof of purchase. Holiday sets can be returned until January 31st as an exception, though the Limited Edition Advent Calendar is not eligible for return or exchange.
Can I return a Kiehl's Canada online order in store?
Yes. Online purchases can be returned to the nearest Kiehl's boutique with proof of purchase, and in-store refunds are issued to the original payment method, with the exception of PayPal purchases.
How does the My Kiehl's Rewards program work in Canada?
Members earn 1 point for every pre-tax Canadian dollar spent, plus 100 points for joining and 200 points for each successful friend referral, up to 4 times a year. Points become redeemable once a member reaches 100, with 20 points equal to $1 off a future purchase.
What are the My Kiehl's Rewards tiers in Canada?
Spending $299 or more within a 365-day period qualifies for Super status, while $600 or more qualifies for Everest status, with tier status remaining active through the end of the following calendar year before needing to be requalified.
Do I need to return promotional items or free samples with a Kiehl's order?
Yes. Any promotional items, including free samples and gifts with purchase, must be included when returning the rest of the order for the refund to be processed correctly.
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