LifeFone Coupon Codes
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Frequently Asked Questions
Can I try a LifeFone system before committing?
Yes. LifeFone offers a 30 day money back guarantee that begins three business days after the device ships, and cancelling within that window means paying only for the days the service was actually used rather than a full month.
Is shipping free?
It depends on how the plan is paid. Quarterly and annual plans include free shipping, while month to month plans carry a separate shipping charge. Paying further in advance also comes with a free month of service, and the annual plan adds a free lockbox for emergency responders to access the home.
Are there setup or activation fees?
No. LifeFone does not charge an equipment fee or an activation fee on any of its systems, which is not universal across medical alert companies.
Can two people share one LifeFone plan?
Most LifeFone systems include free spousal monitoring, meaning a second person in the same household can be added to the plan without paying for a second subscription. A standard help button for that second person is not charged extra either.
What does the LifeFone Protection Plan cover?
For an added monthly fee, the Protection Plan covers a device that is lost, stolen, or broken, though a smaller deductible still applies when equipment needs to be replaced. Manufacturer defects are covered separately under LifeFone's lifetime warranty at no extra cost.
Does LifeFone lock in pricing?
Yes, LifeFone advertises a price lock guarantee, meaning the rate a customer signs up at should not increase for as long as they stay on the plan.
What happens if I want to cancel?
LifeFone allows cancellation at any time without a penalty fee, since there is no long term contract. Anyone who has prepaid for a quarter or year receives a prorated refund for the unused portion.
Do LifeFone discounts require a promo code?
Some of the best known offers, like a free month of service or the AARP linked promotion, are activated by mentioning a code over the phone rather than entering one online, so it is worth calling before purchasing through the website alone.
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