Matt & Nat Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
We may earn a commission from purchases made through our links.
Frequently Asked Questions
Is Matt & Nat actually vegan and cruelty-free?
Yes, the brand has never used leather or any other animal-based material since it was founded, and its bag linings have been made from 100% recycled plastic bottles since 2007, recycling millions of bottles a year in the process.
Am I responsible for return shipping if I want to send a bag back?
Generally yes. Matt & Nat's return process typically requires the customer to cover return shipping costs, and some customers have also reported a separate return handling fee deducted from their refund, so it's worth confirming the total cost of a return before deciding to send something back.
Can I get a refund, or only store credit or an exchange?
This can depend on the specific situation and how the return is processed. Some customers report being limited to an exchange for the same item or a merchandise credit rather than a cash refund, so it's worth asking customer service directly what your options are before starting a return.
Are sale or clearance items eligible for the same return policy?
Items marked as sale or clearance are commonly excluded from standard returns at Matt & Nat, similar to most retailers, so treat a discounted purchase as closer to final sale unless told otherwise.
Does Matt & Nat have a loyalty or rewards program?
Yes, the brand runs its own loyalty program that lets shoppers earn points or rewards on purchases, which can be redeemed on future orders, worth joining if you plan to buy from the brand more than once.
Where can I find Matt & Nat if I want to compare pricing before buying on the brand's own site?
The line is sold in more than 800 boutiques worldwide and through retailers like Urban Outfitters, Anthropologie, and Altitude Sports, so comparing a retailer's own sale against a Matt & Nat code is worth doing, since free shipping thresholds and promotions vary by retailer.
We may earn a commission from purchases made through our links.
