GiGi New York Coupon Codes
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Frequently Asked Questions
How long do I have to return a GiGi New York bag?
Non personalized items can be returned within 30 days of purchase, provided they are in new, unused condition with tags attached and the original receipt or invoice. Without proof of purchase, you will be offered merchandise credit at the lowest selling price instead of a refund.
Can I return a monogrammed bag?
No. Any item personalized through the monogramming program is final sale and cannot be returned or exchanged, regardless of when it was purchased. It is worth ordering a non monogrammed version first if you are unsure about size or color.
Are markdown items returnable?
Items marked down 40 percent or more are also considered final sale, in addition to monogrammed pieces. Checking the discount percentage on an outlet listing before buying tells you whether standard return terms apply.
How do I qualify for free shipping?
Free US ground shipping applies to orders of $150 or more. Orders below that threshold are charged shipping and handling calculated automatically at checkout once your address is entered.
How long does processing take before my order ships?
Non personalized orders take about 3 to 5 business days to process, while personalized orders take roughly 5 to 7 business days because of the monogramming work involved. Paying for expedited shipping speeds up delivery time but does not shorten this processing window.
Who pays for return shipping?
The customer is responsible for return shipping costs. GiGi New York recommends insuring the shipment, since lost returns are the sender's responsibility rather than the company's.
Does GiGi New York run sitewide sales?
Yes, the brand periodically runs time limited sitewide discounts, including on outlet merchandise, that apply automatically at checkout rather than through a separate code. These promotions typically exclude the newest collections and cannot be combined with other offers.
How long does a refund take to post?
Once a return is received, refunds go back to the original payment card, and it can take one to two billing cycles for the credit to appear on your statement. Keeping your shipping receipt and packing slip until the refund posts protects you if there is any dispute.
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