Aspinal of London Coupon Codes
We regularly check the coupons and deals and update them when offer details change.
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Frequently Asked Questions
How long do I have to return an Aspinal order?
Standard items can be returned or exchanged within 30 days of receiving your order. Outlet and sale items purchased online have a shorter 14 day window, and requests after that aren't accepted.
Can I return a personalized or engraved item?
No, unless the item is faulty. Aspinal can't offer an exchange or refund on anything that's been personalized or engraved.
Are Aspinal returns free?
UK and Northern Ireland customers can generate a free Royal Mail returns label through the website. International customers can request a free label by emailing customer service, which typically replies within 24 hours.
Can I combine a discount code with a sale?
Usually not. Codes like the student, military, and newsletter discounts are generally restricted to full-priced styles and can't be combined with sale or outlet pricing, or with other codes.
Does Aspinal offer a student discount?
Yes, students can verify through Student Beans for a percentage off full-priced items, though the exact discount has varied over time, so it's worth checking the current rate before checkout.
Is there a discount for NHS staff or military personnel?
Yes, both groups can verify their status through BeansID to receive a percentage off full-priced purchases. This discount can't typically be combined with other promotions running at the same time.
How long does a return or exchange take to process?
Once your item reaches Aspinal, allow up to 10 working days for the return or exchange to be processed, longer during busy periods. Refunds don't include the cost of any Luxury Gift Wrap purchased with the order.
Can I return something bought at the Aspinal sample sale?
No, items from the Virtual Sample Sale or in-store sample sales are sold as seen and aren't eligible for a refund or exchange.
What should I do if my order arrives damaged?
Contact Aspinal's customer service team within 48 hours of delivery to report any damage that occurred in transit.
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