NavePoint Coupon Codes
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Frequently Asked Questions
Does NavePoint charge for shipping?
Standard shipping is free on all purchases with no minimum order value. Deliveries to Alaska, Hawaii, Puerto Rico, and other non-continental US territories may carry a surcharge. Because there is no free shipping threshold to chase, a coupon code is the only variable left on the total.
How fast do orders ship?
Items ordered by 2pm CST Monday through Friday ship the same day, and everything else ships within one business day. On a project with an install date, that cutoff is often more valuable than a few percent off, so placing the order before 2pm on a Friday rather than after it moves delivery forward by a full weekend.
Does NavePoint offer bulk pricing?
Yes. The sales team quotes discounts on large orders and can be reached at 888-505-1363 extension 2. A quoted bulk price is negotiated against your specific quantity, so it generally stands in place of a coupon code rather than running alongside one. For multi-rack builds, the quote is almost always the better path.
What is the return policy on an unopened item?
Unopened items can be shipped back within 30 days of the sale date for a full refund, less any original shipping costs. Contact the team first for return instructions rather than sending a package back unannounced.
What happens if I opened the box but never installed it?
An opened item that has not been used or installed can be returned within 30 days for a refund, less original shipping costs and a 15% restocking fee. Items that have been used or installed are not accepted for return. On a $400 rack, that 15% is larger than most coupon codes on this page, which is why measuring your rack depth twice is a savings strategy at this store.
What if the item arrives damaged or wrong?
Call customer service at 888-505-1363 or email immediately, and in any case within 30 days of the sale date. A replacement ships at no charge, photos of the damage may be requested, and a prepaid label is provided to send the original back. Flat-packed steel racks can take transit damage, so inspecting on arrival rather than on install day protects that window.
Do NavePoint coupons work on Amazon, eBay, or Newegg?
No. Codes apply at checkout on navepoint.com only. Orders placed through those marketplaces are processed under each platform's published return policy rather than NavePoint's direct policy, which changes both the return process and who covers return freight.
What happens if a package is undeliverable?
If a shipment comes back from the carrier because of an undeliverable or incorrect address, the purchase is refunded less NavePoint's shipping costs. Since shipping is free to you at checkout, that deduction is invisible until it happens, so confirming the ship-to address on a business or site delivery is worth the extra minute.
How often does NavePoint run new promotions?
As a business-focused supplier, NavePoint leans on permanent free same-day shipping and negotiated volume pricing more than on a heavy retail sale calendar, with sitewide codes appearing around the larger commercial shopping periods. That means the code list here turns over less often than a consumer store, and the bulk quote route is the more reliable saving on a large build.